Frequently Asked Questions

Some opportunities will require volunteers to speak fluent English, but many opportunities are available for people to practice their language skills. Be sure to read the position description thoroughly to find out if there are language requirements.

That’s great! Your next step is to contact the organization directly. You will be able to find the name of the volunteer coordinator, as well as all of the contact information, in the opportunity description. If you are having trouble you can contact us directly. We’re always happy to help!

There are a number of rights and responsibilities that come with volunteering with an organization. For example, both parties should uphold confidentiality of sensitive information and maintain a safe and supportive environment. For a full list, read our Volunteer Rights & Responsibilities document and become acquainted with what the general expectations are.

If nothing currently available interests you, keep checking. We are constantly adding new opportunities.

Absolutely! There are two ways to stay up-to-date with new opportunities:

1. Subscribe to our Weekly Recruitment Ad and receive five new opportunities each week
2. Create a volunteer profile in the database and receive immediate updates about the volunteer activities that interest you.

Walking away from a volunteer commitment, particularly one in which you have played an important role, can be very difficult. We recommend that you talk with your supervisor and make sure to give the organization plenty of notice if you decide to leave. This will allow time for the organization to prepare a replacement. Remember: non-profits appreciate your time, but also appreciate that to care for others you need to care for yourself and your loved ones first.

We can help you find the information you need. Email us and start the conversation, or give us a call at 519-821-0632. An Information and Referral Specialist is available Mon-Fri 9 am-5 pm. If you call outside of office hours, please leave a message.