BestMatch Training

BestMatch, a leading initiative to provide non-profit, charitable organizations and grass roots groups and their volunteers the training and tools they need to ensure the best match between volunteers and people who need their help.

“We are here as a resource for both the organizations and the volunteers,” says Kim Cusimano, Executive Director at PIN. “Many organizations and groups work with people who are vulnerable or have specific needs. Proper screening is important. We want to help both parties employ world-class due diligence so they find the best fit and our community continues to receive the best possible volunteer support.”

Because volunteers are often the main contact between clients and organizations, it’s essential that they are the right fit for the organization and for their role – both to ensure the safety of vulnerable individuals, and to reflect the quality of service expected, says Cusimano. Organizations need up-to-date policies and procedures for screening and training so that volunteers can be equipped to do their best.

Individuals who complete the training modules series become BestMatch “certified” and can promote the accomplishment in their organization’s communication materials.

Barb Carscadden, Manager of Volunteer Engagement and Transportation Services at East Wellington Community Services, participated in the online courses offered through the BestMatch program.

“I would definitely recommend the program. The courses I took have very useful information both for someone who’s new to the role or has been in the role for a while,” she said. “It’s very clearly described and it’s a good way of learning, with built-in questions and helpful visuals. I would recommend this training to anybody.”

With thanks to municipal funding, BestMatch offers free online training modules to employees of non-profit, charitable organizations and grass roots groups that engage volunteers in the City of Guelph.

Outside of the municipality, PIN’s online modules, workshops and consultation is available through fee for service.

Learn more about The PIN Learning Space and connect with Program Coordinator, Emily Vincent at [email protected] or by calling (519) 822-0912.